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 TERMS & CONDITIONS


  • Children remain the responsibility of the parent / guardian or party organiser at all times.
  • Aprons and table and floor protectors are supplied for attended parties and takeaway kits on request. The Crafty potter is not responsible for any damage to property / clothing.
  • All paints are washable and non toxic, we do however suggest that all children wash there hands before eating their party food.
  • A £30 booking deposit is required for all attended parties. This deposit is only refundable up until two weeks before event date. There after no refunds will be issued.
  • Balance is due two weeks before event and is not subsequently refundable.
  • All deposits / payments must have cleared in our bank account before the event date.
  • Booked numbers are final, please not that if you have booked for 10 children and only 8 attend you will still be charged for 10 children.
  • Takeaway deposits cover leaving equipment with you. It will be refunded when all equipment lent to you is returned undamaged.
  • Items will be delivered to you on an agreed date, if items are not delivered due to no fault of The Crafty Potter, a redelivery charge will be charged @ 30p per mile.
  • The Crafty Potter operates within a 15mile radius of Trowbridge, we will however happily travel further but an extra charge of 30p per mile will be charged. Contact us for more details.
  • Pottery is not an exact science in the event that items are damaged in the glazing / firing process, the items will either be replaced or refunded.
  • Items can be used in the microwave & dishwasher, however care should be taken as items will get very hot if put in the microwave or dishwasher.We do not recommend it.
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The Crafty Potter  | info@thecraftypotter.com Telephone: 07736668900